How does the free 1-month trial work?
The first month of any monthly plan is free, with no obligation. The month starts the day your setup goes live (for Website Care, the day you sign up). Cancel any time before it ends and you pay nothing more for the plan. The free month covers the monthly fee only: the one-time setup fee is paid up front, before work starts, and fees charged directly by software providers are not included. Everything is set up in your own accounts, so you keep it all if you cancel.
Who is this for?
Local shops, trades, clinics, salons, restaurants and other small businesses that want more calls and bookings without hiring someone to answer messages. I'm local to Abbotsford, Mission, Langley and Chilliwack, and can work by video for anywhere in BC.
Do I pay for the software separately?
Usually a little. Some tools charge their own fees (for example a chat platform, text messages, or a booking calendar). These are billed by the provider directly to you, at cost, and I tell you the estimate before you commit. Many small businesses spend roughly C$20 to C$100 a month. Google Business Profile itself is free.
Can you guarantee I'll rank first on Google?
No, and be wary of anyone who says they can. I make sure your profile is complete, accurate and active, which are the things within our control. I don't promise rankings or a specific number of customers.
What about customer privacy and spam laws?
Customer messages are kept to what's needed. Text and email reminders are set up with consent and an opt-out in mind, in line with Canada's anti-spam law (CASL), and with Canadian privacy rules (PIPEDA) in mind. I'm not a lawyer, so if your business handles health or other sensitive information, we'll keep messages non-clinical and you should check your own obligations.
Will the chat assistant say something wrong?
It can only answer from the information you give it, and it's set to say 'let me get the owner to call you' when it isn't sure. We test it with your real questions before it goes live, and the monthly plan keeps it current.
How long does it take?
Google Profile Boost and AI Website Chat are typically about a week once I have your information and access. Booking & Reminder Texts and the Bundle are typically two to three weeks, depending on your calendar and booking tools.
How do I pay?
Setup is quoted in writing first and paid up front, before work starts. The monthly plan is billed after your free first month. Prices are in Canadian dollars, plus any taxes that apply.
Can I buy just one service?
Yes. Every service is sold on its own, and the Local Growth Bundle just puts them together for less. The free first month applies to any monthly plan.